We know Piškoty Opavia is an iconic brand loved by millions of consumers. Here you will find answers to the most frequently asked questions.
The ingredients and the recipe of Piškoty are the same. In 2014, the methodology for calculating the nutritional values and ingredients changed, which is why you see some differences on the packaging. The data previously presented on the packaging was determined based on manual calculations and laboratory analysis -- it‘s now determined based on a more standard system of calculation. This change in the method of calculation led to a change of the information on the package, although nothing has changed in the actual composition of the product. Additionally, we no longer put information about the low content of saturated fatty acids on the pack because, after the change in the methodology for calculating, the product no longer meets the statutory limit for this claim.
We know you are not satisified with the product’s current appearance and consistency. We are sorry that this occurred when we moved the production, and we're working hard to ensure that Piškoty returns to the previous form.
The Opavia brand has never had an official Facebook profile. The profile, which is referred to in the Stream TV show, was not an official profile, wasn’t managed by our team and we were not responsible for the content. Therefore, we asked Facebook - in accordance with their rules -- to remove the page.
Changes in the information listed on the packaging are caused by the change in the calculation method which occured in June, 2014.
Changing this methodology and rounding caused a slight difference in the percentageof wheat flour. Although these values vary on pack, the physical contents of the ingredients remain exactly the same.
The nutritional values of Piškoty are still the same. The different numbers on pack related to the change in the calculation method that was introduced in June, 2014. The percentages stated on the package are slightly different, but the actual content of the individual ingredients is still the same.
The saturated fatty acid content is the same. However, after a change in methodology for calculating the fatty acid content, we no longer meet the statutory limit for this claim. Therefore, we can no longer put this claim on the packaging.
We changed to a more modern and commonly used system of calculation to be consistent with our other manufacturing plants and products. This methodology is in accordance with the applicable legislation and is used by many modern producers.
Piškoty are still without colorants and preservatives - the ingredients are identical. Current legistlation does not require that we list the absence of preservatives and colorants on the packages. It stipulates that if competing products have the same ingredients, and do not state a particular property on their packaging, we cannot put it on our packaging either because it could be misleading to consumers.
The production plant in Opava is one of our most important factories in Europe and specializes in the production of cookies. For this reason, we moved the Piškoty production line from Opava to another specialized plant in Poland. In the future, we plan to use the knowledge and experience of the Opava plant for other key cookie brands.
Submit your request here
800 400 188
We are using cookies in order to facilitate your navigation on this website. You can read about How We Use Cookies and see Managing Cookies to change your settings at any time on our Cookies page. By continuing to navigate on this website or clicking on the Close button below you accept our policy regarding the usage of cookies on our "Cookies" page.