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FAQs

We know Piškoty Opavia is an iconic brand loved by millions of consumers. Here you will find answers to the most frequently asked questions.

The ingredients in Piškoty have not changed 

The ingredients and the recipe of Piškoty are the same. In 2014, the methodology for calculating the nutritional values and ingredients changed, which is why you see some differences on the packaging. The data previously presented on the packaging was determined based on manual calculations and laboratory analysis -- it‘s now determined based on a more standard system of calculation. This change in the method of calculation led to a change of the information on the package, although nothing has changed in the actual composition of the product.  Additionally, we no longer put information about the low content of saturated fatty acids on the pack because, after the change in the methodology for calculating, the product no longer meets the statutory limit for this claim.

The appearance and consistency of Piškoty 

We know you are not satisified with the product’s current appearance and consistency.  We are sorry that this occurred when we moved the production, and we're working hard to ensure that Piškoty returns to the previous form.

Opavia has never had a Facebook account 

The Opavia brand has never had an official Facebook profile. The profile, which is referred to in the Stream TV show, was not an official profile, wasn’t managed by our team and we were not responsible for the content. Therefore, we asked Facebook - in accordance with their rules -- to remove the page.


Frequently Asked Questions 

I do not understand how the content of wheat flour has changed on the packaging and yet you say that the ingredients are the same?

Changes in the information listed on the packaging are caused by the change in the calculation method which occured in June, 2014. 

Changing this methodology and rounding caused a slight difference in the percentageof wheat flour. Although these values vary on pack, the physical contents of the ingredients remain exactly the same.  

Why have the nutritional values changed?

The nutritional values of Piškoty are still the same. The different  numbers on pack related to the change in the calculation method that was introduced in June, 2014. The percentages stated on the package are slightly different, but the actual content of the individual ingredients is still the same.  

Has the content of saturated fatty acids increased?

The saturated fatty acid content is the same. However, after a change in methodology for calculating the fatty acid content, we no longer meet the statutory limit for this claim. Therefore, we can no longer put this claim on the packaging.  

Why have you changed the methodology for calculating?

We changed to a more modern and commonly used system of calculation to be consistent with our other manufacturing plants and products. This methodology is in accordance with the applicable legislation and is used by many modern producers.  

Why do Piskoty now contain colorants and preservatives?

Piškoty are still without colorants and preservatives - the ingredients are identical. Current legistlation does not require that we list the absence of preservatives and colorants on the packages. It stipulates that if competing products have the same ingredients, and do not state a particular property on their packaging, we cannot put it on our packaging either because it could be misleading to consumers.  

You mentioned that in Opava you are expanding production capacity, why have you moved the production of Piškoty Opavia?

The production plant in Opava is one of our most important factories in Europe and specializes in the production of cookies. For this reason, we moved the Piškoty production line from Opava to another specialized plant  in Poland. In the future, we plan to use the knowledge and experience of the Opava plant for other key cookie brands.  

General Product Inquiries

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Infoline Czech Republic

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